Privacy notice

Glänzen Detail Ltd ("we", "us") operates the website at glanzen.studio and the operational service platform at app.glanzen.studio. This notice describes what personal data we collect, why, and how we handle it.

What we collect

When you book a service: your name, phone number, email, vehicle make/model/plate/year/colour, and any notes you add to the booking. When you visit our website: standard server logs (IP, user-agent, page URL) for security and analytics.

Why we collect it

• To confirm and deliver the service you booked.
• To send booking confirmations, work updates, and invoices.
• To maintain a service history per vehicle so you can see what we've done.
• To improve the website (aggregate metrics — never individual surveillance).

What we don't do

• We don't sell your data, ever.
• We don't share your data with any third party except where strictly necessary to deliver a service you booked (e.g. the email provider that sends your confirmation, the payment provider when you pay online).
• We don't run advertising or remarketing pixels.

Your rights

You can ask us at any time to: see the data we hold on you, correct it, or delete it. Email privacy@glanzen.studio and we'll act within 14 days. Deletion may be partial where we must keep an invoice record for GRA compliance (typically 6 years).

Cookies

We use one cookie: a session cookie that keeps you signed in if you have an account on the operational app. The marketing site (glanzen.studio) sets no cookies.

Contact

Questions, complaints, or requests: privacy@glanzen.studio.